Company: nukasanigroupusa
Manager Enterprise IT Operations
Chicago, IL (onsite)
JOB DESCRIPTION
- Oversee daily operations of information services activities such as Information Technology (IT) Help Desk and End User Services Operations.
- Answer questions related to information technology operations and address non-standard issues.
- Help guide staff with workload determining priorities and ensuring that division objectives are met.
- Manage all the functional, technical, and testing resources supporting Enterprise Resource Planning (ERP) projects and upgrades.
- Manage support staff primarily responsible for troubleshooting technical PC and/or network issues of end users.
- Experience building and leading project teams in a matrix environment or a directly related field