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Company: nukasanigroupusa  


Manager Enterprise IT Operations
Chicago, IL (onsite)

JOB DESCRIPTION
  1. Oversee daily operations of information services activities such as Information Technology (IT) Help Desk and End User Services Operations. 
  2. Answer questions related to information technology operations and address non-standard issues. 
  3. Help guide staff with workload determining priorities and ensuring that division objectives are met. 
  4. Manage all the functional, technical, and testing resources supporting Enterprise Resource Planning (ERP) projects and upgrades. 
  5. Manage support staff primarily responsible for troubleshooting technical PC and/or network issues of end users.
  6. Experience building and leading project teams in a matrix environment or a directly related field